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By default, all KYC applications in the sandbox are automatically approved. Use the inputs below to simulate specific outcomes during testing.
OutcomeHow to trigger
Approved (default)Submit any application normally — no special input required
Document verification declinedSet the customer’s first name to Decline (case-sensitive)
EDD RequiredSet occupation type to Other with the value EDD Required
When EDD Required is triggered, the application pauses and must be manually resolved by a Meridian ops user before onboarding can continue. See Handling onboarding exceptions for details on how to handle this status in your integration.

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Resetting a test user

In sandbox, you can delete a user’s virtual account application to reset their onboarding state. This lets you run the same user through onboarding repeatedly in automated test scripts without needing to create a new user each time. Use the Delete a virtual account application endpoint to delete the application, then submit a new one to go through onboarding again from the beginning.
This endpoint is only available in sandbox. Virtual account applications cannot be deleted in production.